Information on appointments Referrals & Insurance Policies

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Most HMO's require referral to see any doctor other than your primary physician.  If you do not obtain a referral for a visit with a specialist, you may not be seen.  Please be aware that referrals often require authorization from your insurance company.  For this reason, we ask that you allow our referral coordinator at least 3 business days to process all referrals.  Some referrals may be available online; please check with our referral secretary (NEED NAME, PHONE #)

For your convenience, here is a downloadable referral request form (in .pdf format)

Referral request form
 

Please note the following additional important information about referrals:
 

  • It takes 3 days for a referral to be complete, unless it needs to be authorized from the insurance company; then it may take longer.

  • We do not fax referrals.  It is the patient's responsibility to get the referral to the specialist office.

  • Referrals need to be picked up between 8:30 a.m. and 4:00 p.m., unless other arrangements have been made.

  • Please note; the referral line voicemail does indicate how long a referral takes to be processed, the hours of referral operation and that we do not fax referrals.

  • For procedures and surgeries, the specialist needs to request the referral and we will in turn send the referral directly to them.

About Your Insurance

We participate with many insurance companies.  Often the insurance provider directories can be outdated.  Please confirm with us that we accept your insurance coverage prior to your visit.  There are many insurance companies that have switched to a non-referral system.  At the time of your visit, you will be expected to pay any deductible and co-payment amounts.  We stress to you the importance of becoming familiar with your insurance coverage.  Please contact them with any questions or concerns regarding your coverage.  We will try to facilitate the best health care possible within your insurance company system. 

 

 


Last updated:27 July 2008

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